Terms of service

Terms of Service

Overview
This website is operated by EKOZOU Singapore, the company behind the EKOZOU brand. Throughout the site, the terms “we,” “us,” and “our” refer to EKOZOU Singapore. By accessing our website or purchasing from us, you agree to the following Terms of Service (“Terms”), including any policies referenced within this page.

These Terms apply to all users of the site, including browsers, customers, merchants, vendors, and contributors of content.

Please read these Terms carefully before using our website. By accessing or using any part of the site, you agree to be bound by these Terms. If you do not agree to the Terms, you should not access or use our services.

Our online store is hosted on Shopify Inc., which provides the e-commerce platform that enables us to sell EKOZOU products to you.

1. Online Store Terms
By agreeing to these Terms, you confirm that you are at least the age of majority in your country or have given consent for any minor dependents to use this site under your supervision.

You agree not to use our website or products for any unlawful or unauthorized purpose, including violating any applicable laws or regulations.

You must not transmit any viruses, malicious code, or destructive technologies through our website.

Any violation of these Terms may result in the immediate termination of your access to our services.

2. General Conditions
We reserve the right to refuse service to anyone at any time for any reason.

Your content (excluding credit card information) may be transferred across various networks and adapted to meet technical requirements of connecting devices or platforms. Credit card information is always encrypted during transfer.

You agree not to reproduce, copy, sell, resell, or exploit any portion of the service without our written permission.

Headings used in this agreement are provided for convenience and do not affect the interpretation of the Terms.

3. Accuracy of Information
While we strive to ensure that information on our website is accurate and up to date, we cannot guarantee that all information is complete, current, or error-free.

The content provided on this site is for general information purposes only and should not be relied upon as the sole basis for decision-making.

We reserve the right to update or modify the contents of our website at any time without obligation to notify users.

4. Modifications to Services and Pricing
Prices for Ekozou products may change without prior notice.

We reserve the right to modify or discontinue any part of the service or product offerings at any time without notice.

We are not liable for any modification, price adjustment, suspension, or discontinuation of services.

5. Products or Services
Some products may be available exclusively online and may have limited quantities.

All purchases are subject to our Refund and Return Policy.

We make every effort to display product images and colors accurately, but we cannot guarantee that your device’s display will represent colors perfectly.

We reserve the right to:
Limit product sales by region or customer
Restrict order quantities
Discontinue products at any time

6. Billing and Account Information
We reserve the right to refuse or cancel orders at our discretion.

If we modify or cancel an order, we may attempt to notify you via the contact details provided during checkout.

You agree to provide accurate and current account and payment information and to update such information when necessary to complete your transactions.

7. Third-Party Tools
We may provide access to third-party tools or services. These are provided “as is” and “as available” without warranties or guarantees.

Your use of third-party tools is entirely at your own discretion and subject to the terms of the respective providers.

8. Third-Party Links
Our website may include links to third-party websites.

We are not responsible for the content, policies, or practices of these external sites and recommend reviewing their terms before engaging with them.

9. User Comments and Feedback
If you submit feedback, suggestions, or creative ideas to us, you agree that we may use them without restriction or compensation.

We reserve the right to remove content that we consider unlawful, offensive, defamatory, or in violation of these Terms.

You are responsible for ensuring that any comments or submissions you provide do not violate the rights of others.

10. Personal Information
Your submission of personal information through our website is governed by our Privacy Policy.

11. Errors and Inaccuracies
Occasionally there may be errors relating to product descriptions, pricing, promotions, or availability.

We reserve the right to correct any errors and update information or cancel orders if necessary.

12. Prohibited Uses
You may not use this site or its content for:
Unlawful purposes
Violating intellectual property rights
Harassment, abuse, or discrimination
Uploading malicious code or viruses
Collecting personal data without consent
Spamming, scraping, or fraudulent activities
Violation of these rules may result in termination of your access to our services.

13. Disclaimer of Warranties and Limitation of Liability
Our services and products are provided “as is” and “as available.”

We do not guarantee uninterrupted, secure, or error-free service.

To the fullest extent permitted by law, EKOZOU Singapore and EKOZOU shall not be liable for any indirect, incidental, or consequential damages arising from your use of the website or our products.

14. Indemnification
You agree to indemnify and hold harmless EKOZOU Singapore, EKOZOU, and our affiliates, employees, and partners from any claims or demands resulting from your breach of these Terms or violation of any law.

15. Severability
If any provision of these Terms is determined to be unlawful or unenforceable, the remaining provisions will remain valid and enforceable.

16. Termination
These Terms remain effective unless terminated by either you or us.
We may terminate your access to the service at any time if you violate these Terms.

17. Entire Agreement
These Terms constitute the entire agreement between you and EKOZOU Singapore regarding the use of our website and services.

18. Governing Law
These Terms shall be governed by and interpreted in accordance with the laws of Singapore.

19. Changes to Terms
We may update these Terms of Service from time to time. Updates will be posted on this page.  Your continued use of the website after updates indicates acceptance of the revised Terms.

20. Contact Information
If you have any questions regarding these Terms of Service, please contact us at:
Email: hello@ekozou.sg